Earthquake Engineering Research Institute (EERI) Membership Portal

Challenge — The Earthquake Engineering Membership Institute needed smarter ways to interact with their membership online, demonstrating value of membership within the Institute and easing the burden from staff-member interactions.

Outcome — The Mortimer Smythe team consulted with EERI extensively to determine many avenues in which we could enrich the membership experience including developing a knowledge center, an online member directory and an online membership management interface. Furthermore, we realized staff workload reduction by granting members the ability to manage their contact information (i.e. their profile) as well as other membership preferences. Thus was born the EERI Member Portal, which continues to grow in features and functionality.